Your New Role As Operations Manager, you will lead a high-profile Private Finance Initiative (PFI) contract across Avon & Somerset Courts, including Bristol Magistrates Court, North Somerset Courthouse, and Queensway House. You'll manage a team of up to 20 and oversee the delivery of services across three critical sites, ensuring contractual compliance, operational excellence, and long-term sustainability. Key responsibilities include: Managing budgets, service delivery, and lifecycle planning Leading and developing Site Managers Ensuring statutory compliance and health & safety standards Managing supplier relationships and contract KPIs Driving continuous improvement and sustainability Leading client meetings and performance reviews What You'll Need to Succeed To be successful in this role, you will bring: 2-3 years' experience managing PFI contracts, ideally within the public sector or justice environment Strong leadership skills in multi-site operations Proven ability to manage budgets and deliver results Technical or FM qualifications (IWFM, NEBOSH preferred) A resilient, customer-focused mindset with excellent stakeholder engagement skillsAll successful candidates will be subject to full clearance. What You'll Get in Return A competitive salary of £59,200 per annum and a comprehensive benefits package designed to support your career and personal wellbeing, including: Career progression opportunities, including routes to Account Manager Fully funded leadership training and development programs At least 24 days holiday plus bank holidays, with the option to buy more Generous pension scheme with enhanced employer contributions Flexible benefits including insurance options, Cycle2Work scheme, and discounted gym membership Access to exclusive discounts from leading retailers and services Two Social Impact Days annually for volunteering and fundraising Family-friendly policies and support networksWhat You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)