Herefordshire and Worcestershire Health and Care NHS Trust
Healthcare Support Worker
The closing date is 13 April 2026
We are currently recruiting a Band 2 Healthcare Support Worker, 23 hours a week, to be part of our team at Pershore Community Hospital, which has an inpatient ward with 26 beds. The candidate will work closely with the multidisciplinary team (MDT) to achieve specific rehabilitation goals. This will be a challenging and exciting opportunity and will enable the individual to develop new and existing skills.
Pershore Community Hospital plays a critical role in the delivery of local NHS services, providing more care and treatment closer to people's homes. Emphasis is to reduce length of stay whilst ensuring excellent care which is safe, effective, personalised and compassionate and to the standards you would expect for your family and friends.
Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.
Please note the Trust is unable to provide sponsorship to work for this role. To apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.
Main duties of the job
* Assist with admitting patients to the ward and the care of their relatives.
* Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
* Carry out delegated nursing care.
* Provide safe and effective care.
* Identify areas for improvement.
* Assist patients with attending to the activities of daily living and support the therapy team with the rehabilitation of the patient.
* Assist patients to sit up or out for breakfast.
* Serve and prepare meals/breakfast and drinks, help to assist patients when required. Complete appropriate paperwork i.e food diaries.
* Assist patients with morning personal care and dressing.
* Mobilise patients using correct mobility equipment when required / liaise with physiotherapy team.
* Liaise with nursing staff for information regarding observations, catheters, lab samples, blood sugar monitoring, dressings and further.
* Carry out patient weekly assessments which involve weighing, clean and check mattress, catheter bag change when required.
* Stores to be restocked daily.
* Assist patients with toileting.
* Assist to support patients to bed / attach catheter night bags when required.
* Comply with policies and procedures of the ward.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer:
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* Generous NHS pension and enhanced pay when you work unsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust's understanding of where you gained interest in working for the Trust.
Job responsibilities
JOB SUMMARY
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
Provide safe and effective practice to patients within the Community Hospital.
Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
* Working with adults in a care setting.
* Nursing experience within the NHS / Hospital Setting.
* Experience of working in general medicine or rehabilitation.
Additional Criteria
* Common sense.
* Empathetic caring nature.
* Punctual.
* Reliable.
* I understand that the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
* Willingness to undertake further training.
Qualifications
* Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Care or a good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to post.
* Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Knowledge
* Basic knowledge of nursing adults and / or training.
* Basic IT Skills.
Skills and abilities
* Ability to challenge poor behaviour.
* A positive attitude and able to act on feedback.
* Ability to praise and be supportive to others.
* Ability to communicate clearly and effectively in English in both verbal and written formats.
* A flexible and adaptable team member.
* Enthusiastic and self-motivated.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
£25,272 a year Pro rata (£12.92 per hour)
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