Job Details
Location: Leek Wootton
Contract: Permanent
Working Hours: Full Time
Salary & Benefits
Salary £50,949.00 – £57,186.00 + Market Supplement £2,850.00.
You will work an on‑call rota and be able to claim an on‑call allowance.
Those who are currently eligible on the redeployment register will be given prior consideration.
Overview
The role is a key member of the Strategy and Architectural team within the Digital Services function, responsible for the efficient and effective build, maintenance of new network infrastructure (virtual or physical) to ensure the needs of Warwickshire Police are met. The role will assist in creating a culture of perpetual challenge and continuous improvement in the delivery of internal and third‑party services.
Responsibilities
* Support and maintain the force’s network infrastructure at all times, whether for day‑to‑day operational running or during the planning, design, development, and documentation of new technical solutions.
* Act as a network subject matter expert, providing technical support, assurance and guidance in a designated area; work unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with Digital Service directorate procedures.
* Ensure that the network meets all relevant industry, national, legislative and compliance standards and demonstrates consistency of implementation.
* Take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options.
* Deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture, ensuring that emerging technology and new initiatives are fully evaluated and that relevant proposals are proactively driven through the technical architect practice.
* Ensure the network meets the business requirements and digital strategy, leveraging industry standards as much as possible; identify risks and provide mitigation options to the delivery team.
* Responsible for impact analysis and quality assurance of modifications to existing systems to support new solutions.
* Represent effectively and promote the reputation and values of Warwickshire Police and the Digital Services Directorate at various meetings and groups, both internally and externally, including development of constructive partnerships with relevant organisations and areas of other forces.
* Be commercially astute on infrastructure design, perpetually focused on the ‘service‑vs‑cost’ balance and take personal ownership, fully understanding and acting in situations that require the pursuit of purpose over process.
* Build and maintain relationships with the Managed Service Provider and other suppliers (including police forces with whom we collaborate) with a stake in our reporting solutions.
* Undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Knowledge
* Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and Sentinel gained through significant experience in similar sized organisations.
* Strong knowledge of network monitoring & management alongside supplier management experience.
* Strong knowledge of SD‑WAN, VLAN, Azure vWan.
* Strong knowledge of static and dynamic routing.
* Successful application of industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM.
* Authoring of technical design documents and service artefacts.
Experience
* Demonstrate experience of supporting, building and maintaining physical and virtual infrastructure in a similar large complex multi‑faced organisation.
* Strong focus on ICT technologies and operational service delivery.
* Subject matter expert from inception through to delivery to the end customer.
Key Skills
* Previous experience gained in a complex large organisation.
* Strong problem‑solving skills with the ability to gather and assimilate information, think ahead and anticipate/mitigate risks and find suitable solutions to issues.
* Demonstrate ability to communicate with key stakeholders and suppliers with the flexibility to adjust approach and style accordingly.
* Good people skills built on a combination of great listening, empathy, insight and intellect.
* Ability to positively guide others and influence change within organisations.
* Confident in the ability to be professional and influential on key issues within the portfolio area.
* Writing and maintaining technical documentation.
Special Conditions
* Requirement to participate in on‑call rota.
* Regular travel throughout Warwickshire.
Additional Information
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.
We support the Happy to talk flexible working campaign, which aims to encourage uptake of flexible working for individuals; the flexible working options that may be considered for this role include fixed shifts, remote working, variable shifts.
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