We are looking for an experienced Legal Secretary/Paralegal to join our Family team in our Bristol office to provide a comprehensive secretarial service.
The duties attached to this post are:
* Assist the fee earner to progress the transaction in accordance with laid down procedures and standards. Liaison with clients and keeping them properly informed at all times.
* To provide support and assistance to the team supervisor as and when required.
* Ensure the Case Management system is used to progress cases and is kept up to date at all times if applicable.
* Draft and submit legal aid applications.
* File opening, preparing and providing client care documents.
* To make appointments and arrange meetings, maintain appointment diary.
* To undertake audio dictation, to type letters, documents and memoranda.
* To maintain filing systems ensuring the maintenance of adequate security of confidential and personal papers.
* To deal with incoming and outgoing correspondence and calls as necessary.
* To act on own initiative in the absence of the nominated fee earner.
* Dealing with general enquiries to the department and progressing these into live files.
* Undertake administrative duties as directed.
* Provide first point of contact for telephone calls and visitors to the branch / office taking messages, handling queries using own initiative and knowledge and escalate to fee earner where required.
* To work in the best interest of the client and the firm and provide the highest standards of client care at all times.
* To carry out such other duties as may reasonably be required in relation to a post of this nature.
The person we are looking for:
* Proficient use of Microsoft Word, Excel and case management software (preferably SOS Connect).IT;
* Excellent telephone manner;
* Ability to communicate effectively at all levels;
* Ability to analyse information and present accurate findings;
* Ability to work within a team in an open plan office environment.
* Previous experience of working in Family.
* Ability to work unsupervised at times;
* Able to take own initiative;
* Able to work with high volumes;
* Will want to make a difference and will go that extra mile for clients and colleagues
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