Associate Web Experience Manager Job Description: We're looking for an Associate Web Experience Manager to help shape, deliver, and optimise the experience acrossSage.com, one of our most important global digital touchpoints. You'll play a key role in ensuring that our website not only looks great but performs brilliantly, driving engagement, efficiency, and growth. This is a hands-on role where you'll combine your technical, analytical, and creative skills to enhance how customers experience Sage online. Collaborating with cross-functional teams across digital delivery, design, eCommerce, and marketing, you'll help deliver high-quality, insight-led web experiences that align with business goals and customer needs. Location - Hybrid, 3 days per week in the Newcastle office. Key Responsibilities: What Will I Be Doing? As Web Experience Manager, you'll be responsible for maintaining and improving the quality, performance, and innovation of our global website. You'll: - Lead the effective use of Sitecore, working closely with design and technical teams to ensure the platform is used to its full potential. - Support the digital tools strategy, using technologies like Content Square and Siteimprove to enhance user experience and streamline workflows. - Analyse performance data and share insights that inform business decisions and continuous improvement. - Collaborate with cross-functional stakeholders to align web initiatives with strategic goals and marketing priorities. - Apply digital marketing principles to ensure campaigns are effectively executed and web content supports SEO and performance outcomes. - Support content creators in maintaining brand consistency and tone of voice across all digital experiences. - Partner with eCommerce teams to deliver and optimise promotional activities in line with commercial targets. - Maintain quality assurance (QA) best practices, ensuring smooth platform updates and excellent user experience. - Stay ahead of the curve on AI innovations, exploring practical ways to enhance content creation and efficiency. - Contribute to process improvement, documentation, and team collaboration within the Digital Delivery and Design function. What We're Looking For You're a web professional with a passion for creating seamless, data-driven digital experiences. You thrive at the intersection of technology, design, and marketing, and know how to bring these elements together to deliver impact. We're looking for someone who: - Has experience managing enterprise-level websites, ideally using Sitecore. - Possesses strong analytical skills and proficiency with web analytics and insight tools. - Communicates proactively and works well across functions and regions. - Understands digital marketing principles and how they drive web performance. - Has experience with eCommerce strategy and promotional planning. - Understands QA processes and web development lifecycles. - Is skilled at identifying inefficiencies and recommending improvements. Your benefits (Only Applicable for UK Based Roles) Benefits video -https://youtu.be/TCMtTYUUiuU - Comprehensive health, dental and vision coverage - Work away scheme for up to 10 weeks a year - On-going training and professional development - Paid 5 days yearly to volunteer through our Sage Foundation - Flexible work patterns and hybrid working LI-SW1 Function: Performance Marketing Country: United Kingdom Office Location: Newcastle Work Place type: Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.