Our client is looking to recruit Senior Loss Adjusters with previous Liability / Property Damage experience.
You will use your technical knowledge and experience to investigate complex loss claims and report on them, ensuring compliance with client requirements and service standards, while providing exceptional customer service throughout.
To succeed in this role, you should demonstrate a commitment to innovation and a determination to deliver a market-leading service and product on behalf of your employer.
You will need to maintain a high level of technical quality and service delivery, always providing exceptional customer service. As a team member, you are expected to share knowledge, provide feedback, and contribute constructively. Effective and proactive communication with all relevant parties is essential, with a focus on telephone contact to manage claims proactively.
You will promote and support the TCF principles and ensure adherence to contractual/client SLAs and KPIs.
What we need from you:
* High level of knowledge of Major & Complex Loss related claims and principles
* Excellent oral and written communication skills
* Good IT competency and literacy
* Personal and professional integrity; lead by example
* Ability to work positively both as part of a team and independently
* Ability to work accurately under pressure, meeting deadlines and standards
* Ideally ACILA qualified or working towards it
Candidates from an insurer background who are serious about transitioning into a loss adjusting role will also be considered.
You will be rewarded with a competitive salary, car allowance, pension, performance bonus, and additional benefits.
This role may also suit individuals aspiring to become 'Head of' in the next 12 months.
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