At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare.
Central Responsibilities:
* Telemarketing – Manage inbound and outbound calls, meet weekly/quarterly/annual targets, keep clinic diaries full, ensure 160+ calls per day, and maintain patient engagement.
* Diary Management – Ensure all online diary notes and call statuses are accurate and up-to-date.
* Brand Ambassador – Represent Hidden Hearing, uphold core values, and deliver outstanding patient care on all inbound/outbound calls.
OTE: circa 23 – 30K.
Location: Contact Centre, Portadown Office, Craigavon.
Job Types: Permanent, Full-time.
Benefits:
* Commission pay
* Company events
* Company pension
* On-site parking
* Private medical insurance
* Sick pay
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Commute/Relocation:
* 50A Meadow Ln, Portadown, Craigavon BT62 3NJ – reliable commute or plan to relocate before starting (required)
Hidden Hearing is an equal opportunities employer. We ensure reasonable accommodations and value diversity, equity, and inclusion.
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