GP IT Facilitation Manager
This post is a 21 Month Fixed Term / Secondment position.
On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, PSD Scotland was formed to support the renewal and sustainability of health and care services across Scotland.
About The Organisation
PSD Scotland unites expertise from NES and NSS and supports national programmes to deliver better care. The organisation provides staff training, tools and data, and runs vital national functions such as procurement, logistics and blood, tissue and cell services.
The Post
PSD Scotland, on behalf of the Health Boards and Primary Care General Practice, has procured next‑generation GP IT systems, to be delivered as a centrally hosted managed service. The GP IT Re‑Provisioning team is seeking a GP IT Facilitation Manager to support delivering NHS Scotland’s functional requirements and to work collaboratively with Health Boards, clinicians, GP IT facilitators and eHealth teams across Scotland to ensure successful preparation and deployment of the new GP IT Services with minimal disruption.
Responsibilities
* Support the delivery of NHS Scotland’s functional requirements for the new GP IT Services.
* Collaborate with Health Boards, clinicians, GP IT facilitators and eHealth teams across Scotland.
* Ensure successful preparation and deployment of the new GP IT Services with minimal disruption to GP Practices.
* Negotiate with customers and suppliers to agree timescales and deadlines.
* Manage conflicting demands and differing priorities.
* Demonstrate excellent organisational skills with a high degree of accuracy and attention to detail.
Qualifications & Experience
* Expertise in the operation of general practice.
* Strong project management skills and a detailed understanding of existing GP IT systems.
* Excellent leadership and interpersonal skills.
* Ability to work with health professionals in PSD Scotland, NHS Boards and GP Practices.
Location and Working Pattern
This post will be based in Gyle Square, Edinburgh or Delta House, Glasgow. Other PSD Scotland locations in Scotland may be considered. Currently hybrid working. The work pattern is Monday to Friday, 36 hours per week.
Benefits
Our benefits package includes pension scheme, a comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion
Public Services Delivery Scotland is a national organisation committed to diversity and inclusion. We support flexible working and provide learning and development opportunities. We are an equal opportunities employer and guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, we offer a fully accessible and inclusive recruitment service.
Further Information
For an informal discussion on the post, please contact Judith Milligan at Judith.Milligan@nhs.scot.
Closing date for completed applications
22 June 2026
Equal Opportunities
We are an equal opportunities employer and committed participant in the disability confident scheme, guaranteeing to interview all disabled applicants who meet the minimum criteria for our vacancies.
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