Sales Agent Basic Salary: £26,180 On-Target Earnings (OTE): £36,000 Location: Sutton Coldfield (Office Based) About the Role This is an exciting opportunity to join our brand-new Simplicity Sales team at a pivotal point in its journey. We're building something new, fast-paced and ambitious - and we're looking for motivated sales professionals who want to make a real difference while still earning through a structured incentive scheme As a Simplicity Funeral Plan Sales Agent, you'll play a key role in helping customers understand and choose the right product for them, delivering outstanding service while driving strong sales performance. What You'll Be Doing Handling inbound and outbound sales conversations with customers Understanding customer needs and confidently presenting the Simplicity product Converting enquiries into sales through engaging, ethical and effective conversations Working to clear targets and KPIs in a fast-moving environment Being part of a new, evolving team where your ideas and input genuinely matter What We're Looking For Previous sales or contact-centre experience (preferred but not essential) A confident communicator with a positive, resilient attitude Target-driven and motivated by earning commission Comfortable working in a fast-paced, change-friendly environment Someone who wants to grow with a new team and help shape how it works Why Join Us? £26,180 basic salary with realistic OTE of £36k Brand-new team - real opportunity to influence and stand out Fast-paced, high-energy role with clear performance rewards Supportive leadership and structured onboarding A chance to make a meaningful impact for customers while building your career About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.