Overview
Workshop Administrator - Part Time
Reference: SEP20250432
Expiry date: 2025-10-06 12:32:00.000
Location: Broxburn
Salary: £16,320.75 PA and bonus scheme (upto £1,357 pa OTE - pro rata)
Weekly Hours: 25
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Responsibilities
* Book in vehicles for maintenance and repairs
* Liaise with the workshop team to schedule work
* Update customers on progress
* Ensure the correct approvals are in place for the work carried out
* Plan the day for technicians and keep the workshop running smoothly
* Maintain strong administration to support efficient workshop operations
Our workshops are busy and fast-paced. You will be the driver of smooth operation by delivering great service with a smile and putting customer care first.
Your understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will help, however you’ll need customer service know‑how, planning and administration skills, and a can‑do attitude to deliver the experience our customers expect.
Qualifications
* Understanding of the motor trade or car dealerships (preferred)
* Strong customer service, planning and administration skills
* Logical, can-do attitude
Benefits
* A fantastic quarterly bonus scheme (up to £1,387 pa OTE)
* Start with 24 days, increasing to 26 days with service, plus the option to buy or sell up to 5 extra days each year; public holidays and an extra day off to celebrate your birthday
* Free life assurance (2x your salary)
* Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Discounted, flexible Gym memberships
* Exclusive colleague-only vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Benefits App with retailer discounts and cashback deals
* STREAM App for financial wellbeing and benefits access
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are also part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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