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Field service engineer

Inverness
Finning International
Field service engineer
Posted: 9 July
Offer description

Join Our Team as a Field Service Engineer!

Are you ready to take your career to the next level? At Finning (UK) Ltd, we are looking for a passionate and skilled Field Service Engineer to join our dynamic team. As the largest CAT dealer in the UK and Ireland, you will play a crucial role in delivering top-notch service to our customers while working with cutting-edge technology.


Position Overview

In this exciting role, you will respond to customer service requests, diagnosing issues and providing detailed insights to ensure effective solutions. Your expertise will be vital in creating quotes that meet customer needs in a timely and cost-effective manner.


Your Responsibilities

* Provide timely estimates for arrival at customer sites based on job instructions.
* Communicate with site management to register your arrival and adhere to site procedures.
* Diagnose equipment problems using specialized tools and collaborate with customer operators.
* Identify necessary parts for repairs and manage requisitioning and delivery timelines.
* Perform repairs and service work according to agreed plans, ensuring high standards are met.


What We’re Looking For

* Skills: Strong communication, planning, and organizational skills; effective problem-solving abilities; and a self-starter attitude.
* Experience: Knowledge of field-based diagnostic tools, heavy earth-moving equipment, and a valid LDV driving license.
* Education: Apprentice-trained engineer or formally trained (NVQ Level 3 preferred) with significant experience as a service engineer.


Why Choose Finning?

At Finning, we believe our people are the heart and soul of our company. Here’s what you can expect:

* Competitive Salary: £38,500 - £43,800
* Generous Holiday: 25 days plus the option to purchase up to 5 extra days.
* Annual Bonus & Tool Allowance
* Healthcare Benefits: Comprehensive medical, optical, hearing, and dental coverage.
* Pension Scheme: Up to 7% matched by the company.
* Employee Rewards: Discounts, life insurance, and a share scheme.
* Flexible Working: Enhanced maternity and paternity packages, family-friendly policies, and mental health support.


Growth Opportunities

We are committed to your professional development with industry-leading CAT product training and a supportive environment that encourages growth.


Our Commitment to Diversity

At Finning, we prioritize creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and encourage individuals from all backgrounds to apply. We are also a forces-friendly employer, committed to supporting those who have served in the armed forces.

If you’re ready to embark on a rewarding career with a global leader in the industry, we invite you to apply online today!

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