The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision: business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand, committed to empowering people and enriching our planet. Our activism remains a core part of our identity, evident in our iconic campaigns, vegetarian products, and advocacy for truth and transparency.
We are dedicated to generating positive economic, social, and environmental impacts. We continually challenge norms and seek individuals who are not afraid to innovate and make a difference.
Your role in a nutshell
As a member of our team, you will advise customers and share insights into The Body Shop’s products and philosophy. You will learn about our products, their origins, and engage proactively with customers to find products that suit their preferences and lifestyles.
More about the role
1. Learn and understand our products, many of which are ethically sourced through Community Trade programs, supporting communities worldwide.
2. Identify customer needs and recommend from our range of 2,000 vegetarian and vegan products to enhance their wellbeing.
3. Support store management in driving sales and profit through exceptional customer service.
What we look for
* An interest in connecting with customers to foster engagement.
* Open availability for evening, weekend, and holiday shifts.
What we offer
* Comprehensive onboarding and ongoing training.
* A 50% discount on regular products and 30% on Gifts.
* Exclusive freebies for new product launches.
* Volunteer time to support causes you care about.
* Opportunities to collaborate with Community Partners and promote local activism.
* Casual dress code—wear what makes you feel good with our Green Apron.
* Opportunities for career growth within the brand.
* Supportive environment encouraging you to be your authentic self, with access to inclusion and belonging networks such as TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
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