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Property asset manager (ultra high end)

London
Hays
Property asset manager
Posted: 23 March
Offer description

Your newpany
A globally active investment group with roots in the metals industry, this organisation has grown into a diversified powerhouse spanning technology, mining, finance, and consumer brands. Founded in the early 1970s, it evolved from metal trading into strategic investments across fintech, digital infrastructure, and high‑growth sectors worldwide.

Your new role Property & Estate Management
1. Oversee the full operational management of ultra‑prime residential properties (occupied, vacant, and under refurbishment).
2. Act as the primary point of contact for UHNW owners, residents, and their representatives.
3. Coordinate and manage all planned and reactive maintenance, ensuring exceptional standards and minimal disruption.
4. Procure, oversee, and evaluate premium service suppliers (concierge, security, housekeeping, landscapers, maintenance contractors).
5. Conduct regular property inspections, reporting on condition, defects, and opportunities for improvement.
6. Managepliance, H&S, fire safety, and statutory requirements across the portfolio.
Financial &mercial Management
7. Prepare and manage annual service charge and operating budgets.
8. Oversee invoice management, financial tracking, and expenditure reporting.
9. Negotiate supplier contracts to ensurepetitive pricing while maintaining ultra‑prime quality.
Resident, Stakeholder & Client Relationship Management
10. Deliver a world‑class service experience aligned with UHNW expectations.
11. Handle queries promptly, discreetly, and professionally.
12. Liaise with legal advisors, asset managers, family offices, and external consultants.
Asset Management Exposure
13. Support the asset management function with:Performance monitoring, benchmarking and reporting.CAPEX planning, refurbishment oversight, and cost–benefit analysis.Identifying opportunities to enhance asset value, rental performance, and operational efficiency.Supporting lettings, acquisitions, and disposals where required.
14. Contribute to strategic decision-making around portfolio optimisation and long‑term investment planning.

What you'll need to succeed Skills & Experience Required
15. Proven experience managing prime or super‑prime residential properties in London.
16. Background in client-side, HNW/UHNW, family office, or high-end residential portfolios (or high-end agency/property management with client exposure).
17. Strong understanding of UK residentialpliance, building operations, fire safety, and statutory obligations.
18. Excellentmunication, negotiation, and stakeholder management skills.
19. Meticulous attention to detail and a high level of discretion.
20. Ability to work autonomously and manage multipleplex properties simultaneously.
21. Professional qualifications (, ARLA, IRPM, RICS) beneficial but not essential.
Personal Attributes
22. Highly polished, professional, and trustworthy.
23. Strong service ethos with a calm, solutions-focused approach.
24. Proactive problem-solver with a continuous improvement mindset.


What you'll get in return
25. Opportunity to work directly for the asset owner rather than an agency.
26. Exposure to asset management, CAPEX planning, and value‑enhancement strategy.
27. Premium working environment with high autonomy and influence.

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