Overview
Retail Sales Assistant - Jollyes The Pet People - Darlington. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we're looking for a Sales Assistant in our Darlington store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (by Retail Week and included in the Sunday Times Best Places to Work list).
What’s in it for you? The Benefits At Jollyes, we’re as passionate about our people as we are about our pets. Our benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
* Colleague Treats – discounts on up to 800 high street retailers and online providers.
* Colleague We Care wellbeing & medical support services – online GP, mental health support, get fit programme, and more (including Tooth Fairy dentist on demand).
* 30% off Jollyes branded products (20% off other brands in store) with discounts for groomers and pet clinics.
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
* Free colleague uniform and on-site parking.
* Additional paid leave for wedding, new pet, and birthday.
* Enhanced Maternity leave – full pay for first 26 weeks, then SMP; or 6 weeks full pay followed by 33 weeks SMP if under 2 years’ service.
* Enhanced Paternity leave – 4 weeks full pay (or 2 weeks full pay under 2 years’ service).
* Top Dog Award scheme – recognition for great service with a Cat Nap Day, badge and certificate.
* Buy/Sell holiday scheme – purchase or sell up to 5 days, within entitlement.
* Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords.
* Care concierge for carers with information, services and benefits.
* Alvie health coaching / cancer support (specialist nurses, physio, nutritionists, psychologists).
* Discounted membership for David Lloyd Clubs (gym, pool, spa, classes, etc.).
* Learning & Development for progression into specialist, Key Holder, Management or Support roles.
Part-time pro rata for these benefits are not detailed here; speak with the store for full information.
What do we need from you?
Your role as a Sales Assistant will be to help store colleagues maximise potential by providing genuinely helpful and friendly customer service, upholding store standards, managing available stock, and maintaining clean and tidy presentation while promoting responsible pet ownership.
* We are seeking people with a fun personality who are great at interacting with pets and people.
* Enjoy the challenges of a fast-paced retail workplace.
* Ideally, experience in a similar customer-facing environment with a hands-on approach.
* You must offer high levels of customer service and be an ambassador for the Jollyes brand, sharing our values: Genuine, Wise, Focused, Eager, Together.
* A high level of flexibility is required as opening hours include evenings and weekends. You should be able to cover shifts over 7 days.
* Part time, permanent position – 12 hours per week.
About Jollyes The Pet People
Jollyes is an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of Retail Week Best Retailer 2024 (under £250m t/o) and listed in the Sunday Times Best Places to Work. Accredited by RestLess as an age-inclusive employer; we welcome applications of all ages (16+). Accredited to the Pet Sustainability Coalition, we are friendly to pets, people and the planet.
To Apply
If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution valued. Click the apply button today and join our pack as a Jollyes Sales Assistant!
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