FM Conway is looking for a Plant Hire Desk Coordinator to join our Plant and Workshop Division, supporting the coordination of plant and vehicle hire across all our sites. As our Plant Hire Desk Coordinator, you will be responsible for fulfilling plant and vehicle orders, ensuring timely delivery and efficient service to operational teams. You will also monitor and support the entire hire process, playing a key role in keeping our projects running smoothly. This is a full time, permanent role based in Dartford, Kent.
The duties of the Plant Hire Desk Coordinator role will include:
-Supporting the business with accurate record-keeping for all plant and vehicle assets
-Attending meetings and site visits to ensure exceptional customer service is delivered to internal FM Conway teams
-Coordinating the hire, delivery, and off-hire of plant and vehicles in line with project requirements
-Liaising with suppliers and internal departments to ensure timely and effective hire solutions
-Maintaining accurate hire records and producing reports as required by management
-Assisting in resolving any issues or delays with hired equipment or vehicles
What skills and experience do you need?
We’re looking for a candidate with strong customer service skills and excellent skills in Microsoft Office applications. You will be a proactive problem-solver with the ability to work effectively under pressure, while demonstrating excellent organisational and time management skills. Previous experience in a similar role would be preferred but is not essential.
What benefits will you receive?
As our Plant Hire Desk Coordinator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines, and support from our in-house mental health first aiders.
A brief introduction to FM Conway and the Plant and Workshop Division
FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.
We manufacture a comprehensive range of high-quality aggregates, asphalt and concrete products to serve our clients and we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery HGV and LGV vehicles. Our Plant and Workshop division are an essential part of our projects, without the correct plant or HGV/LGV vehicles we wouldn’t be able to transport our materials from our depots to our sites. Our team work hard maintaining our wide range of heavy plant and small tools which include Excavators, Dumpers, Rollers, JCB’s, Bulkers, Low Loaders, Grabs, Tippers, Bitumen Tankers, Relocate lorries, Volumetric Mixers Pavers and Planers.
So, if you want to Join our Family as our Plant Hire Desk Coordinator,