Description The Service & Team: The Transport Coordination Service (TCS) plans and manages Cornwall Council’s transport arrangements. It markets supports the whole public transport network, manages the concessionary fares scheme for 100,000 Cornish residents; and is responsible for all aspects of the Council’s Home to School, Post 16 and social care transport provision (including travel arrangements over 14,500 children and young people on a daily basis, including over 2,000 students with Special Educational Needs (SEND). In total, the Ser 15 million passenger journeys made annually. The Role: We are looking for someone to help make a real positive impact in the team responsible for the school and post-16 transport arrangements provided through the Council. We’re looking for a proactive, flexible, and communicative individual to join our dynamic Transport Coordination Service. As a Transport Officer (School), you’ll play a vital role in helping to plan, manage and delivery our statutory home to school function. Key responsibilities: • Be able to assess eligibility for statutory home to school travel assistance • To support in the development and management of efficient transport networks across Cornwall • Liaise confidently with the public, stakeholders, and elected members • Learn to use the Council’s transport management and planning software systems • Collaborate closely with internal teams and external partners to find creative, cost-effective solutions • Be part of a busy but highly rewarding team Working Pattern: This role is full time, 37 hours a week. What you'll need to succeed: Knowledge, Skills and Experience: • Strong team ethic excellent communication skills • Comfortable engaging with the public, internal colleagues and Elected Members • Ability to work flexibly and manage competing priorities • Desirable (but not essential) experience in contract management and network planning • Ability to learn and understand statutory requirements around home to school transport and procurement regulations This position will be subject to a basic criminal record disclosure check. What you’ll get in return: Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: · a competitive salary. · a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions · a generous annual leave entitlement with the potential to purchase additional leave. · A national award-winning employee health and wellbeing programme · Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role. The full role profile is attached here We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please contact Barrie McIntosh - barrie.mcintosh@cornwall.gov.uk Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. *Please note that if successful, permission will be required from your line manager to undertake this as a secondment.