About the role
Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.
We have a new opportunity for an Independent Living Advisor to join our team in Yorkshire. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being.
Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.
You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.
Although your main base will be Victoria Court in Castleford, you will also work across our schemes throughout Yorkshire. The role requires flexibility to travel between local schemes and provide cover when needed. For this reason, a full UK driving licence and access to your own vehicle are essential.
What we are looking for
Experience working with older adults, promoting independence and community spirit
Strong commitment to Equality and Diversity
Adaptable communication skills, especially when explaining technical information
Solid administrative and numeracy skills
Ability to work independently and as part of a team
Excellent verbal and written communication
Proficiency in Microsoft Office
Full UK driving licence and access to a vehicle
What you will get in return
Competitive salary £27,164
Permanent contract, Monday - Friday 9 am - 5 pm
Paid mileage: 45p per mile
Company sick pay and life assurance (after qualifying period)
Up to 9% matched pension contributions
Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
Cycle to work scheme
Simply Health cashback plan
Employee Assistance Programme
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
Interviews will be held in person on Monday, 27th April at Victoria Court, Castleford.
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