JOB POSITION – CARE COORDINATOR
JOB TYPES: Full‑time, Office based.
SALARY: Up to £28,000.
UK DRIVING LICENSE (MANDATORY)
About us
Verity Healthcare Limited is a well‑established and expanding domiciliary care company that provides home carers to clients, helping them continue living safely and independently in their own homes. This role offers the opportunity to join a growing company and help steer our contract in Stevenage.
Essential Experience
Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year.
Role Overview
The Care Coordinator will ensure the smooth running of visits to our clients and manage a range of responsibilities.
Key Responsibilities
* Accept care packages and assign care workers to service users appropriately.
* Produce care workers’ rotas.
* Ensure that service user care plans and care worker files are complete.
* Use electronic monitoring software to track care workers’ attendance and visit timeliness.
* Arrange care reviews and risk assessments for service users with the field supervisor.
* Conduct telephone monitoring and service user visits to ensure service quality.
* Liaise with clients, local authorities, and other stakeholders.
* Support the HR team in recruiting care workers.
* Manage care workers and conduct care worker supervision.
* Represent the company at meetings with officials and service commissioners.
* Attend training events to keep skills and knowledge of industry best practice up‑to‑date.
* Ensure compliance with CQC requirements.
* Maintain the highest standards of care at all times.
Essential Attributes
* Self‑motivated and proactive.
* Extremely responsible.
* Excellent communicator.
* Strong problem‑solving skills and ability to think outside the box.
* Impeccable attention to detail.
* Strong interpersonal and customer service skills.
* Keen team player.
* Ability to take initiative.
* Drive to learn and succeed.
* Reliable and trustworthy.
* High integrity.
* Sound judgement.
* Flexible.
Essential Skills and Experience
* At least one year’s experience as the Care Coordinator of a domiciliary care company/agency.
* Obtained Level 3 Diploma for Health and Social Care (QCF).
Desirable Skills and Experience
* Familiarity with Carer Planner or other relevant software.
* Previous experience as a care worker.
Benefits
* Supportive and friendly working environment.
* Opportunities for professional development and career progression.
* Comprehensive training and induction programme.
* Competitive salary and benefits package.
* Employee well‑being and assistance programmes.
Application process
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Safer Recruitment
* Enhanced Disclosure and Barring Service (DBS) check.
* Verification of qualifications and experience.
* Comprehensive reference checks, including a recent employer reference.
#J-18808-Ljbffr