At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
About the role...
Following a multi-million pound refurbishment, DoubleTree by Hilton Harrogate Majestic Hotel & Spa is excited to launch our new facility! This spectacular venue is an amazing addition the Harrogate and were now looking to grow out team.
Were looking for a dedicated, flexible, reliable and qualified Spa Therapist who has a passion for delivering outstanding service.
The moment a guest steps into one of our venues, they walk into a genuinely memorable experience. Youll provide spa services to internal and external guests in line with company and brand requirements. Youll be an ambassador for the venue, helping to achieve budgetary requirements, but more importantly, ensuring the reputation of the venue is fantastic encouraging repeat bookings and referrals to drive business.
This is great opportunity to join a growing team and be trained to a high standard.
About you...
* Qualified to a minimum of NVQ Level 3
* Strong communication skills through a variety of means, of smart professional appearance, and have a passion for customer care
* Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
* Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
* High attention to detail and accuracy great at managing ones own time
* A passion for the health and beauty industry
This is a very exciting time to join us following a recent multi-million pound refurbishment restoring the hotel back to its former glory! A palatial and stately Victorian property, DoubleTree by Hilton Harrogate Majestic is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogates prosperity in the 19th Century, DoubleTree by Hilton Harrogate Majestic is a grand, opulent base from which to discover the towns many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.
Benefits
Hilton Honors Team Member Scheme / Staff Rate
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym
* apply to positions above minimum wage
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