Your new company Hays Accountancy & Finance are exclusively partnering with a leading & prestigious Education organisation to recruit a dynamic & experienced Credit/Billing Supervisor to take ownership of the billing and collection processes.
Based in Cheltenham, Gloucestershire, this newly created opportunity will supervise a team of two reporting directly into the Financial Controller.
The successful candidate will manage the full billing and collections process end-to-end, ensuring activity is proactively planned, accurately executed, and delivered on time. You will bring structure, foresight and discipline to a financial operation, ensuring processes are controlled.
Responsibilities
Take full ownership of the end‑to‑end fees billing cycle, ensuring all billing is accurate and issued to deadlines.
Manage the annual billing timetable, control billing data, and conduct regular reconciliations of the fee’s ledger, ensuring all income streams are captured.
Proactively manage outstanding balances, follow up overdue accounts, agree on payment arrangements, resolve credit control queries and report debts.
Oversee direct debit processing, ensure BACS compliance and act as the primary contact for external stakeholder queries.
Supervise two billing/credit assistants, manage team workloads and support their development.
Support the Financial Controller with process improvement projects to strengthen billing/credit processes, and carry out ad‑hoc duties as required.
Qualifications
Experience in a similar end-to-end billing, accounts receivable and credit control role.
Strong accuracy, deadline focus, and the ability to manage workloads effectively.
Proficient in MS Excel and knowledge of financial systems.
Excellent and clear communication skills, able to build external and internal relationships.
Experience supervising, developing and supporting team members.
Experience within the education sector, direct debit/BACS experience, and familiarity with fee structures would be advantageous but not essential.
Benefits
Salary between £35,000 & £40,000 per annum, dependant on experience.
Flexible start/finish times, on‑site parking, access to sports/gym facilities, pension scheme contributions, private health care, Christmas holiday shutdown, life insurance, free lunches, enhanced maternity/paternity leave, development opportunities and more.
What’s Next
Apply for this role or contact us for a confidential discussion about your career.
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