Title: Assistant Manager
Location: Leeds, White Rose
Hours: 40 hours per week
Salary: £27,pa + bonus & benefits,
For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.
The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.
Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are looking for an Assistant Manager for our Leeds White rose optical Practice, to assist the Clinic Manager in managing the team and promoting best practice within our Optical brand.
Key Responsibilities
You will be customer/patient facing and you will work closely with the Clinic Manager to help drive the success of the practice. You’ll also have responsibility for the daily operational efficiency of the practice; a key part of your role will be developing the team to deliver on service and sales. You may come from a retail background where world class customer service comes naturally to you.
You will have strong management experience within a retail or optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team. You will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
1. Effectively and efficiently manage resources to meet customer/patient needs
2. Ensure the practice is presentable and maintained to the highest standards of cleanliness which showcase the professional image of Optical Express
3. Assist to recruit, induct, coach and support your team to ensure they meet acceptable levels of knowledge and competence.
What’s in it for you?
4. Competitive salary with excellent bonus potential
5. Free Laser Eye and Intraocular Lens Surgery
6. Modern working environment
7. 29 days’ annual leave per year
8. Pension scheme
9. Paid professional fees
10. Indemnity Coverage
11. Free eye tests
12. Discounted prescription eyewear and sunglasses
13. Generous Optical Express friends and family discount scheme
14. Ongoing training and development opportunities