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Temporary accommodation officer

High Wycombe
Temporary
Buckinghamshire Council
Accommodation officer
Posted: 22 December
Offer description

Location: High Wycombe

Overview

We are looking for a talented and enthusiastic person to joinour busy andforward-thinkingHousingOptions and Supply teamin this exciting role. The role isbased atSaundertonLodge, Buckinghamshire Councilspurpose-builtTemporary Accommodation setting. This role isfastpaced and frontfacing,and the successful candidate will be able todemonstratetheir customer commitment and ability to manage and build stakeholder and client relationships effectively to deliver the aims of the role.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

About the role

This role is responsible for all processes and matters associated with the Council’s Temporary Accommodation Predominantly Bridge Court. This role will also include management of void units working closely with our facilities team to turn units around in a timely manner and assisting the officer in charge with all matters relating to health and safety compliance of the building. This role includes some light manual handling tasks to assist with the turnaround of void units and light maintenance duties of the site.

You will be one of our housing teams ‘go to’ people in all matters relating to Temporary Accommodation placements for Saunderton Lodge. You will provide support to all placements to ensure compliance with licence agreements and support plans.

The post holder will work closely with our benefits teams and providers to protect the council financially and with the wider housing team to ensure that placements are appropriate, including undertaking of affordability and suitability assessments.

You will be a great team player You will have excellent IT skills and a good eye for detail and a collaborative approach to your work. If this sounds like you then we would love to hear from you.

Please note this role is site based five days a week, access to a car is an essential criterion of the role.

About you

You will be personable, organised and resourceful and enjoy working in a busy environment with changing priorities and a broad variety of work. You will have experience developing and maintaining strong stakeholder relationships and ideally have experience working within a partnership environment. You will have fantastic communications skills and need to be a self-starter with a can-do approach to your work and to the wider housing team objectives.

You will have significant experience of working in and or managing an autonomous business area, we would particularly like to hear from candidates that come from a background of working with complex and vulnerable clients. You will be proactive and a confident communicator who has experience of leading in their business area and developing new ideas and solutions to complex problems.

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