Operations Manager About the role As an Operations Manager you will be responsible for overseeing the day to day operations of our National Distribution Centres. This is a pivotal leadership role responsible for ensuring operational excellence, compliance, and continuous improvement across warehousing and transport functions. In the absence of the GM you will assume full responsibility for the site. About Bestway Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan. Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East Responsibilities: Lead daily operations to meet all KPIs and service levels Ensure transport operations meet DVSA regulations Act as GM when required Drive team productivity and ensure accurate shift reporting Monitor staff productivity and shift performance Ensure adherence to WMS procedure Ensure staffing levels are achieved and kept within budget Conduct stock investigations and maintain hygiene and housekeeping standards The Ideal Candidate: Experience gained within a warehouse / wholesale environment Sound knowledge of health, safety and retail compliance legislation Exceptional planning skills and the ability to manage and prioritise various tasks Strong time management skills Experience of delivering both excellent Customer Service and Customer Satisfaction results Team building skills alongside the ability to give clear direction and delegate confidently Excellent verbal and written communication skills Excellent listening skills Benefits: Competitive hourly rate Pension 22 days annual leave Onsite parking We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences. If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.