Senior Technical Support Officer (Building Control)
Job Title: Senior Technical Support Officer (Building Control)
Hours: 37
Salary HC6 £28,142 to £32,061 per annum
Location: Plough Lane, Hereford
Contract: Permanent
Closing Date: 28/01/2026
The Role
Herefordshire Council are seeking a passionate and knowledgeable Building Control Senior Technical Support Officer to join our Building Control Team. If you have a passion for building control, this is the role for you. We are engaging with the changes in the industry and are looking to grow the team to meet the challenges ahead of us.
What will you be doing?
Head up an existing team of Building Control Technical Support Officers to provide specialist support to our team of registered Building Control Surveyors in their day‑to‑day activities, together with the administrative duties of the department. You will deal with both internal and external customers relevant to building regulation applications, building safety levy charges, pre‑application advice, potentially dangerous structure reports and relevant enforcement enquiries. Work closely with IT providers to ensure up to date and accurate computer records are maintained, with preparation of periodic data reports. You will work closely with colleagues in Building Control to address the council’s work on projects and report directly to the Building Control Manager.
About You
* An understanding of the role of a Senior Technical Support Officer in a local authority and ideally demonstrable experience and/or knowledge.
* Strong knowledge of building control, regulatory issues and current legislation.
* The ability to work under your own initiative as well as within a team, often to tight deadlines and on multiple work streams.
We Offer
* Salary range of £28,142 to £32,061 dependent on experience
* Enrolment in the Local Government Pension Scheme (LGPS)
* Career progression: clear pathways to progress
* Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
* Flexible working: including the potential for job‑sharing, part‑time hours and agile working.
* Employee Assistance Programme: 24/7 access to support and counselling.
* Payment of professional membership fees (based on role requirements).
* Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
Herefordshire is big‑hearted, welcoming and friendly. We have strong, independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. Our council priorities for the next four years focus on people, place, growth and transformation, delivering sustainable growth across the county while ensuring the best environment for residents.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: office@herefordshire.gov.uk.
Commitments & Statutory Obligations
* Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
* Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
* Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
How To Apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. For more information or to arrange an informal discussion about the role, please contact Colin Davies at colin.davies@herefordshire.gov.uk or 01432 383296.
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