Lead Pharmacy Technician for Practice, Education and Development
East and North Hertfordshire Teaching NHS Trust
The closing date is 12 May 2026
We are recruiting for a Pharmacy Technician who specialises in Education and Training, who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We're looking for an individual who is passionate about education, nurturing young minds and supporting the development of an education and training strategy for a sustainable workforce.
Your role will include the organisation and delivery of Medicines Management Training to all pharmacy staff, supporting the Principal pharmacist for education and training on the delivery of the ongoing clinical pharmacy training for junior pharmacists and Foundation Trainee Pharmacists, and being responsible for the training and initial induction of all new staff on all aspects of the dispensary.
This opportunity is a great way of developing your repertoire of skills to eventually move onto more senior roles.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main Duties of the Job
* Be responsible for the organisation and delivery of Medicines Management Training to all pharmacy staff.
* Support the Principal pharmacist for education and training on the delivery of the ongoing clinical pharmacy training for junior pharmacists and Foundation Trainee Pharmacists.
* Be responsible for the training and initial induction of all new staff on all aspects of the dispensary.
* Train and assess the Foundation Trainee Pharmacists, Medicines Management Pharmacy Technician, Pre-registration Trainee Pharmacy Technicians, Pharmacy Technicians, nursing staff, and other health care professionals in the medicines management process.
* Work with the Health and Safety Assessor to support risk assessments and training.
* Support the training programme for undergraduate and work‑experience students.
* Participate in the education and training strategy group which decides both the short‑term and long‑term plan for education and training within the pharmacy department and deals with relevant matters as they arise.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide, and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient‑led Trust where dedicated staff provide high‑quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek flexible working patterns, and we are committed to listen and consider all requests. Such requests, of course, must be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Person Specification
Qualifications / Training
* NVQ Level 3 and BTEC or equivalent qualification in Pharmaceutical Science
* Registered with the General Pharmaceutical Council as a Pharmacy Technician for at least 5 years
* Regional Checking Accreditation (ACPT)
* Management Qualification Degree level or equivalent management experience
* Masters‑level qualification in Pharmacy Education – or demonstrable equivalent level of knowledge gained through post‑registration training and experience.
* Clinical Certificate/Diploma in Medicines Management for Pharmacy Technicians
* Educational Supervisor and Clinical Supervisor for University of East Anglia
Previous Experience
* Significant and appropriate post‑qualification hospital pharmacy experience; Experience to include: Stores, Dispensary and Ward based services
* Management experience of leading recruitment, selection and appraisal of staff
* Experience in developing and implementing SOPs and project management
* Experience of dealing with conflict and staff issues including disciplinary matters
* Experience of training and supervising staff across all levels
* Experience of working as part of a multi‑disciplinary team
* Experience of coordinating and managing training programmes for Foundation Trainee Pharmacists and Pre‑registration Pharmacy Technicians
* Financial and budgetary management experience
* Previous experience as an Educational supervisor
Skills
* Ability to develop roles and services and have a high level of professionalism and good communication skills
* Able to organise complex tasks in a busy and demanding environment including the management of self and others
* Good time management and organisational skills; ability to prioritise and manage own work effectively and that of the team
* Proven ability to teach a range of staff groups, have effective training skills
* Be assertive and confident and able to use initiative
* Good oral and written presentation skills, able to lead on audit projects, able to represent the Trust/department at external meeting and have good networking skills
* Demonstrates good knowledge of the NHS direction of travel together with strategic issues specific to the profession of pharmacy
* Adaptable to change and ability to manage complex change issue
* Ability to use Pharmacy computer systems as well as Microsoft Office applications e.g. Word, Excel, Outlook, PowerPoint
Knowledge
* Able to use clinical knowledge at senior level
* Knowledge of the Medicines Act and the Rules and Guidance for Pharmaceutical Manufacturers and Distributors including GMP
* Pharmaceutical Law and practice
Other Requirements
* Role model our Trust values every day
* Team player
* Experience and evidence of engagement around the equality, diversity and inclusion agenda. Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities. Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
East and North Hertfordshire Teaching NHS Trust
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