Position: Wellbeing Matters Project Lead Pay: £15.70 per hour (£30,615.00 per annum) Location: YMCA Norfolk Offices, Aylsham Road, Norwich and Countywide Contract Type: Permanent Hours per week: 37.5 hours per week Job Role Are you passionate about supporting the wellbeing of children, young people and their families? Do you have experience of delivering therapeutic support that makes a lasting impact? If so, YMCA Norfolk is looking for a dedicated Wellbeing Matters Project Lead to help shape and grow our family-focused services across the county. This role is central to the delivery and development of our Wellbeing Matters and Therapeutic Family Services, which provide tailored support to families and schools. Youll lead a team delivering interventions that promote emotional wellbeing, strengthen family relationships, and help children thrive both at home and in education. Working closely with schools, social workers and community partners, youll ensure our services are accessible, effective and aligned with the needs of those we support. Key Responsibilities Lead and coordinate wellbeing and therapeutic services across Norfolk. Build strong relationships with schools, commissioners and community groups. Support and supervise a team of practitioners, ensuring high-quality service delivery. Manage caseloads, oversee project reporting and contribute to service development. Uphold safeguarding standards and promote YMCA Norfolks values and Christian ethos. Further information can be found at Wellbeing Matters Project Lead Job Description The Organisation YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. What youll need to succeed Proven experience working therapeutically with children, young people and families. Strong interpersonal and communication skills. Experience in line management and service promotion. Knowledge of wellbeing and mental health topics. A professional qualification or lived experience in parenting, family work or therapeutic support. Willingness to work flexible hours, including evenings and weekends when required. Full driving licence and access to own transport. Additional Information This role will require participation in the out-of-hours safeguarding rota ensuring responsive and effective safeguarding at all times. For more information on this role, please contact careers@ymcanorfolk.org. Benefits Health Care Plan 34 days (pro rata) per annum inclusive of Bank and Public Holidays An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service Access to contributory stakeholder pension scheme after 3 months Health and wellbeing events and activities Family friendly policies In service training opportunities and bursaries investing in your development Annual staff day and staff awards to celebrate our successes Death in service benefit of 2 x annual salary Regular line management and support Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery Closing date for applications: 9am on Friday 17th October 2025 We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship. If you require an alternative method of applying, or documents in a different format, please email our HR Team via careers@ymcanorfolk.org