Location and Working Conditions
Location: Nottingham (Hybrid working) - Must be from either public sector or a legal litigation environment
Hours: 9:00am - 5:00pm, Monday to Friday
Working Pattern: Hybrid
Team Structure: Supporting 4-5 fee earners as part of a wider team
Overview
We are recruiting for an experienced Practice Assistant to join a busy Health, Advisory and Litigation team. This is a hybrid role based in Nottingham, working closely with a team of legal professionals and supporting 4-5 fee earners.
We are particularly interested in candidates who come from the public sector or a legal litigation environment and who enjoy working in a collaborative, fast-paced team.
The Role
This role acts as a key point of contact for fee earners, providing high-quality administrative, organisational and client support. You will take ownership of tasks from instruction through to completion, managing workflows independently or by utilising team and shared service resources where appropriate.
Key Responsibilities
Client & Relationship Management
* Actively support client relationships and handle basic client queries where appropriate
* Manage document production, checking accuracy and formatting before passing to fee earners
* Take and make client-related calls and manage messages
* Support business development activities including meetings, tenders, directories and client training
* Maintain CRM systems, ensuring client and contact information is accurate and up to date
Administrative Support
* Open and close files, manage filing and record-keeping, and produce engagement letters in line with compliance requirements
* Monitor key dates and ensure compliance procedures are maintained on all matters
* Support fee earners with pitches, presentations and internal/external meetings
* Manage diaries, travel, accommodation, meeting rooms and itineraries
* Prepare agendas, circulate papers and maintain Excel spreadsheets
* Organise events, seminars and conferences
* Handle photocopying, printing, couriers and correspondence
* Receive instructions via digital dictation and action accordingly
* Manage enquiry inboxes and website queries
Communication & Team Support
* Act as a central point of contact for fee earners and clients
* Monitor post and emails, prioritising and responding where appropriate
* Draft correspondence on behalf of fee earners when required
* Provide support to colleagues during periods of high workload
* Answer calls for team members and participate in phone cover rotas
* Take minutes and follow up on actions
* Liaise with managers regarding absences and arrange appropriate cover
Financial & Billing Support
* Assist with billing, credit control and client/event invoicing
* Prepare complex bills accurately and in line with contractual requirements
* Request cheques and bank transfers and manage funds received
* Review time entries and disbursements
* Support WIP certification processes
* Assist with matter-related finance administration (e.g. payments and expenses)
Processing & Systems
* Manage workloads and priorities to meet deadlines
* Create and maintain client data rooms
* Ensure client and matter data is accurately maintained in case and practice management systems
* Complete online applications and searches (e.g. Companies House, Land Registry)
* Ensure compliance with internal policies, procedures and information security standards
Skills & Experience Required
* Previous experience in a legal, litigation or public sector environment
* Strong administrative and organisational skills
* Advanced knowledge of Microsoft Office
* Experience using document management and case management systems
* High attention to detail with the ability to produce professional-quality documents
* Confident communicator with a proactive, team-focused approach
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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