Job Description
NEW OPPORTUNITY️
Role: Block Management Team Leader
Working Week: 5 day working week | Monday – Friday
Location: North London
Proper Recruitment are proud to be supporting a long-established and highly respected independent estate agency in North / North West London with their search for an experienced Block Management Team Leader to lead and grow their Block Management department.
This is an exciting opportunity for a proven team leader who is ready to take the next step, with a clear pathway for the role to develop into Head of Block Management in the coming years.
Responsibilities:
* Lead and manage a team of 4 Block Managers and support staff.
* Take an active role in new business tenders, presentations, and portfolio growth.
* Manage a small personal portfolio alongside leadership responsibilities.
* Ensure all managed blocks meet legal, regulatory, and health & safety requirements.
* Oversee service charge budgets, collection, allocation, and financial reporting.
* Coordinate routine and emergency repairs, managing contractors and service standards.
* Conduct regular site inspections and risk assessments.
* Prepare and manage annual budgets and reserve funds.
* Act as a senior point of contact for leaseholders, resolving queries and disputes.
* Organise and chair AGMs, presenting financial and operational updates.
* Oversee Section 20 consultations and major works projects.
* Ensure compliance with current property legislation and best practice.
Requirements:
* MTPI / ATPI qualified or committed to achieving the qualification.
* Minimum 2 years’ experience in a Residential Block Management Team Leader role.
* Strong people management and leadership skills.
* High emotional intelligence with the ability to manage and de-escalate conflict.
* Excellent attention to detail and ability to work under pressure to deadlines.
* IT literate with strong organisational skills.
* Full UK driving licence.
Salary & Benefits:
* Competitive salary (dependent on experience).
* Monday – Friday office-based role.
* 28 days’ holiday including bank holidays.
* Your birthday off
* Additional holiday for long service.
* Private medical insurance.
* Support with professional qualifications.
* Long-term career progression within a collaborative and supportive business.
If you’re an experienced Block Management Team Leader looking to step into a role with genuine progression and influence within a respected independent agency, we’d love to hear from you. This role is available immediately, so please submit your CV and apply.
Any enquiries can also be directed to info@proper-recruitment.com or by phone – 0208 057 4047