Job Title: Apprentice Administration Specialist
Apprenticeship: Business Administration Level 3 Apprenticeship
Location: Brighton (Office-based)
Salary: £16,000 - £24,000 per annum (depending on age bracket)
Hours: Full-time, Monday to Friday (35 hour per week, 8:30anm - 5:00pm with 12:30pm finish on Friday)
Benefits
* 25 days holiday + bank holidays
* Private health and non-contributory pension at successful completion of 3 month probation
* Structured training and development through a recognised apprenticeship programme
* Opportunity to gain valuable experience in sales and lead generation
* Support from experienced colleagues and managers
* Opportunity for a permanent role on successful completion of the apprenticeship
Requirements
* Educated to A Level standard or equivalent
* Strong written and verbal communication skills
* Good IT and computer literacy skills
* Strong organisational skills and attention to detail
* Ability to work under pressure and manage tasks effectively
* Previous customer service experience desirable
Responsibilities for an Apprentice
* Carry out general administrative duties including answering calls, managing post, scanning, photocopying and filing
* Maintain internal records such as holiday planners and sickness records
* Support the sales team with administration including sales order entry, order updates and database maintenance
* Track and update sales team phone figures and weekly reporting
* Assist with booking travel, hotels, exhibitions and company events
* Provide administrative support to directors, product specialists and sales managers including minute taking
* Manage communications between customers and courier services regarding deliveries
* Assist with maintaining and administering the company property portfolio
* Conduct welcome calls and customer surveys to support customer service improvements
* Work collaboratively with colleagues across departments and follow company procedures and quality standards
Apprenticeship Information
You will be enrolled on the Business Administration Level 3 Apprenticeship, typically completed over 18 months. This includes:
* Regular workplace-based learning supported by your training provider and line manager
* A minimum of 6 hours per week of off-the-job training
* Development of skills, knowledge, and behaviours aligned to the apprenticeship standard
* Completion of a portfolio and end-point assessment
* Functional Skills support in English or Maths if not previously achieved at Level 2
Prospects
Once you have completed your apprenticeship there will be the opportunity to potentially go into a permanent role within the business.
For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon - Fri, 8:30am - 5:00pm).