Level 3 Business Administration Apprenticeship – Discovery Academy (MacIntyre Academies)
About The Employer
Discovery Academy is a special school, part of MacIntyre Academies trust catering for SEN children in and around Warwickshire.
Key Details
* Salary: £7.55p/h increasing to National Minimum Wage after 12 months
* Working hours: Monday to Friday (8.30am to 2pm) (25 hours per week, term time only)
* Location: Discovery Academy, Vernons Lane, Nuneaton, CV11 5SS
* Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
* Training Provider: LMP Education (rated 1st best UK training provider)
Apprenticeship Overview
We are currently recruiting for a professional Apprentice Receptionist/Administrator to join this exciting school to provide a positive front of house experience for all visitors to the academy. In this role you will provide administrative support service to the School under the direction of Office Manager. This will include front of house management, including switchboard, greeting/welcome visitors and preparation of rooms for meetings. In addition administration tasks including filing, photocopying, mail and goods receipting, stock maintenance, scanning and other general administrative duties. You will maintain student records on the relevant management systems; You will also provide a positive front of house experience for all visitors to the academy.
* Form positive and professional relationships with students. Communicate effectively and act with empathy, compassion and respond sensitively to welfare and first aid related issues.
* Maintain effective working relationships with your line manager and team members to ensure an efficient administrative provision in the Academy.
* When in student reception has a specific responsibility for safeguarding the welfare of children and young people within the Academy. Monitor those entering and leaving the site ensuring they are authorised to do so. Inform all visitors of the Academy’s safeguarding measures and ensure their presence is documented in accordance with safeguarding procedures.
* Communicate effectively and professionally with parents, students, the general public and external bodies in person, writing, electronically and by telephone.
* Undertake routine administrative tasks, including generating letters, preparing reports, attendance recording, taking meeting notes, data entry, mail merges, printing, photocopying and filing as required.
* Assist with the organisation and administration of key academy activities such as trips, transition activities, school photographs, visits by external professionals, free school meals, parent evenings, work experience etc.
* Accurately take information and/or queries and identify the relevant staff member to forward onto for resolution.
* Deal with a wide range of enquiries and prioritise and direct people in a friendly and professional manner.
* Responsible for checking deadlines for own work and re-prioritising workload accordingly
Desired Skills & Personal Qualities
* Demonstrating strong communication skills
* Adopting a proactive approach to developing skills
* Ability to manage priorities independently
* Problem solving skills
* Decision-making and the potential for people management responsibilities through mentoring or coaching others.
Qualifications Requirements
* GCSE or equivalent (Functional Skills) English (Grade 4) – essential
* GCSE or equivalent (Functional Skills) Maths (Grade 4) – essential
Next Steps & Pre-employment Checks
If you meet the eligibility criteria, the LMP Education Recruitment team will contact you to discuss your application further. A successful offer of employment will require DBS checks and references as part of your enrolment.
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