Job Description
Inside Sales Consultant – Welwyn Garden City
Engage directly with consumers interested in international removals and relocation services, leading them through the purchasing process, answering removals-related questions, and providing a consistent customer experience. Use your sales ability to achieve targets, develop great customer connections, and contribute to corporate success in the removals sector.
What You’ll Be Doing:
1. Provide individualised removals options in response to incoming enquiries by phone, email, or chat.
2. Determine the needs of the removals client and connect them with the relevant relocation or moving services.
3. To secure business and close deals, follow up on removals quotes.
4. Develop a relationship of trust with your clients to make their move more enjoyable.
5. Reach or surpass key performance indicators (KPIs) and sales goals for both individuals and teams.
6. Keep abreast of the removals industry developments, pricing, and relocation services.
7. Utilise CRM systems to track customer interactions, sales progress, and follow-ups.
8. Provide feedback to marketing and operations teams on removals customer preferences and service improvements.
9. Attend regular sales meetings and report on personal performance.
10. Address customer concerns pr...