Head of Client Leadership
Watford (Hybrid / M25) | Social Impact Driven
Most commercial leadership roles are purely about the bottom line. This one is about the bigger picture.
I am partnering with a \"Great Place to Work\" certified organisation at the heart of the Grocery and Retail sector to find a Head of Client Leadership. My client is unique: they are a strategic insight powerhouse that reinvests 100% of their profit into Social Impact.
If you have a commercial background in FMCG, Retail, or Research and want a role where your success fuels positive change for society, this is the move for you.
The Impact You’ll Make
* Strategic Partnership: Lead a portfolio of c.10 high-priority strategic accounts, acting as a trusted partner to CEOs and Commercial Directors.
* Empowered Leadership: Manage and mentor two Commercial Managers, driving a culture of accountability and professional development.
* Commercial Growth: Beyond renewals, you will identify high-value opportunities for bespoke Consulting projects that solve industry-wide challenges.
* Autonomy & Trust: This isn't a culture of micromanagement. You are empowered to manage your own time and drive results your way.
What We’re Looking For
* Sector Expertise: Proven commercial experience within the retail, manufacturing, or research space.
* Gravitas: The ability to lead high-level commercial engagements and influence stakeholders at all levels.
* Curiosity: A natural drive to explore new ideas, challenge the status quo, and improve outcomes for the industry.
* Coaching Mindset: A passion for developing people and fostering a collaborative, high-performance team environment.
The Rewards
* Work-Life Harmony: A genuine hybrid model with the flexibility to manage your own schedule.
* Comprehensive Benefits: Market-leading pension, performance bonus, private medical, and the ability to buy/sell annual leave.
* A Shared Mission: Join a team that is \"hungry for better,\" solves problems together, and values transparent, honest communication.
This is a rare chance to combine high-level commercial strategy with a mission that truly benefits society. You’ll be joining a team of inspiring professionals who are ambitious for their clients, themselves, and the collective good.