Overview
Base pay range: My client, a large public sector organisation, is seeking an experienced Infrastructure Engineer to deliver high-quality 2nd & 3rd line support across a wide and complex IT estate. This role is onsite in Eastbourne and offers the opportunity to play a key role in domain migrations and infrastructure projects while ensuring critical services remain stable, secure, and reliable.
Responsibilities
* Provide 2nd & 3rd line technical support for network, server, and infrastructure services.
* Support the planning, execution, and post-migration support of complex domain migrations (including Active Directory and related technologies).
* Configure, install, repair, and maintain high-value IT equipment to maximise availability and performance.
* Troubleshoot and resolve technical issues during and after migration activities, ensuring minimal disruption to business operations.
* Work with third-party suppliers and internal stakeholders to deliver robust technical solutions.
* Maintain detailed documentation of systems, configurations, and processes to support compliance and knowledge sharing.
* Contribute to infrastructure improvement projects, recommending and implementing changes in line with best practice and organisational objectives.
* Supervise and mentor junior engineers when required, sharing specialist knowledge and technical expertise.
* Proven 2nd & 3rd line infrastructure support experience in a large-scale environment.
* Strong knowledge of Microsoft Active Directory and domain migrations.
* Solid understanding of network architecture, including LAN/WAN and enterprise wireless infrastructure.
* Hands-on experience with VMware and Windows Server environments.
* Ability to analyse and resolve complex technical issues independently.
* Strong documentation, communication, and stakeholder management skills.
* Flexibility to work onsite across multiple sites within East Sussex.
* Experience working within the public sector or healthcare environment.
* Knowledge of call logging systems and working to SLAs.
* Familiarity with thin client technologies and Windows OS upgrades.
What’s on Offer
* Contract: 6 months with potential for extension.
* Working Pattern: Full-time, onsite, 37.5 hours per week.
* The opportunity to work on impactful infrastructure projects in a fast-paced environment.
* Gain exposure to large-scale domain migrations and high-value technical infrastructure.
Location
East Sussex, England, United Kingdom
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