Job Title: Administrator
Salary: £25,000
Location: Hall Green, Birmingham
Hours: Tuesday to Saturday 9am - 5pm
Description:
Working for a successful and well-established retail company, we are recruiting for an efficient, organised and personable individual to support the growth and success of a small team by being responsible for assisting with the administration, whilst ensuring customers receive a first-class experience from start to finish.
Key Duties:
1. Offer an excellent customer service experience face to face and over the phone, by maintaining customer relationships to ensure repeat business
2. Assist with stock control and checks to ensure inventory records are accurate
3. Taking orders and seeing through from start to finish
4. Upselling of products, and taking care of any customer concerns or complaints that may arise
5. Assist with booking survey and fitting appointments with the customers
6. Assist with monitoring installation standards
7. Assist with monitoring the day-to-day financial operations within the company, such as invoicing and credit control
8. Updating the systems with order information
9. Deal with email queries, orders and any issues
10. Ensure up to date employment law/health and safety regulations are adhered to and guidance is provided to emp...