We are IKEA Exeter and are excited to invite enthusiastic and friendly people to join our Customer Relations team.
We offer 12-hour and 16-hour per week contracts, involving working 3 out of 4 weekends per month, with shifts throughout the week. The latest shift finishing times from Monday to Saturday are at 21:00.
What We Offer
* £12.60 per hour (Living Wage Foundation Employer)
* Flexible contracts with the possibility to discuss further details at interview
* Induction date: Sunday, 06 July
Working With Us Has Its Rewards
Our co-workers bring unique ideas and talent to work every day. We offer a variety of benefits to suit their needs and those of their families:
* 15% IKEA discount and access to our discount portal
* Life Assurance of 4 times your pay, enhanced pension contributions, and interest-free loans
* End of year gift, family-friendly policies, and more
For a full list of benefits, visit: IKEA Careers Benefits
What You'll Need to Have
We seek co-workers committed to delivering an exceptional customer experience, always putting the customer at the heart of everything. Experience in retail or customer-facing roles is desirable, whether paid, voluntary, or academic.
This is a fast-paced role requiring the ability to serve multiple customers, especially during weekends.
What You'll Be Doing Day to Day
* Creating positive customer experiences to encourage repeat visits
* Collaborating with colleagues across functions to enhance the customer journey
* Greeting and assisting customers at check-outs and returns
* Supporting payment processes, including scanning, payments, and guiding customers at self-serve areas
* Using product knowledge to offer informed solutions and build customer loyalty
We Care for the People
We value diversity of thought, background, and culture, and are an equal opportunities employer.
Recruitment Process
Please attach an updated CV with your application. Successful candidates will be invited to an interview with a hiring manager. If you have special requirements, inform us early in the process.
For support or questions, contact ari.davies-ho4@ingka.ikea.com.
Come see how we create a better everyday life for the many at IKEA.
Note: IKEA reserves the right to close the vacancy earlier than advertised.
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