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Love all things motoring and cycling? Great with customers?
Your enthusiasm for cars and bikes, combined with your customer service skills, will be key to your success in this role. Ideally, you’ll have some experience in fitting car parts and cycle repair, even as a hobby. We provide training to develop your skills, ensuring you deliver market-leading service standards.
In this role, you'll work on customers’ vehicles in our car park and on bikes in-store, providing a variety of fitting services, including car parts fitting, technology fitting, cycle building, and servicing. We aim to help you enhance your practical problem-solving skills and work efficiently. Retail experience is preferred, but if you have tailored your approach to a customer-focused sales environment, we can support your development.
We invest heavily in training to help you develop your career, whether in Retail or elsewhere in the Group, at your own pace.
We understand everyone’s priorities differ, so we offer a wide range of rewards and benefits, including:
* 25% off most products in Halfords Retail stores and online
* Up to 50% off garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover included
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on groceries, holidays, insurance, dining, and more
* Employee assistance programme offering 24/7 confidential support and counselling
* Trade Price Bike Scheme — buy one bike per year at a significant discount
* Sharesave scheme — purchase shares at a 20% discount
* Wagestream — access up to 30% of your pay early and build savings
* Health Cash Plan — claim cashback for healthcare costs
To succeed in this role, you will need:
* Experience in delivering excellent customer service, preferably in retail
* A proactive approach to understanding and meeting customer needs
* Availability to work on a rota, including weekends
Ideally, you’ll also have:
* Knowledge of car parts fitting and cycle repair
* Experience working towards sales targets
We are growing rapidly, focusing on motoring services and electric mobility. As the UK’s leading retailer in this sector, join us and be part of our success story in helping the nation stay safely on the move.
Not sure if you meet all criteria? We encourage you to apply anyway! At Halfords, we are committed to an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our Halfords Family.
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