Your new company The services of Hays have been retained by our client, a large Housing Association in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 2-3 months with the possibility of further extension. Your new role You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include: Responding directly to tenants' queries regarding maintenance by telephone and/or by personal visits. Liaising with maintenance staff when responding to complaints regarding maintenance issues and maintenance services. Liaising directly with Supported Living Scheme Managers in relation to maintenance issues. Monitoring and reviewing that statutory compliance requirements are being maintained in Supported Living Schemes and General Needs properties. Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time. Liaising with contractors to ensure problems are dealt with quickly and effectively. Monitoring the performance of contractors. Completing inspections in pre-set percentages of work completed by maintenance contractors. Carrying out 'Change of Tenancy Inspections' for properties ensuring void properties are returned ready to let at the earliest opportunity. What you'll need to succeed To be considered for this position, you must possess: An HND or equivalent in a surveying, building services or property management related discipline, or sound knowledge of building construction with a minimum of 6 years' relevant experience in construction or estate/property management. A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings. Good problem-solving, communication and negotiation skills. Good organisational and computer skills that include MS Word and other MS programmes. What you'll get in return This position offers an immediate start with the opportunity to work with a large Housing Association. You will be paid via Hays on a weekly basis for all hours worked. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Property Services Officer Assets Officer Maintenance Officer Building Surveyor Benefits: £32 000-£38 000 per annum