Overview
Business Support Administrator (Mobility Employee Benefits) role at Mercer. Mercer Marsh Benefits is seeking a talented individual to join our Global Mobility Solutions team. Ideally the successful candidate will be based in Bristol, with flexibility for hybrid/remote working for the right candidate. The Global Mobility Solutions team within MMB Multinational provides advice and solutions to multinational clients in international health insurance and group risk solutions.
Within your role you’ll be managing policy administration including membership adjustments & audits, invoicing, and queries (claims & benefits) as part of a friendly and experienced team who will support and train you. You’ll play a key part in the renewal and new business process including drafting & executing quotation requests and supporting the creation of recommendation reports. You will also be exposed to a variety of challenges such as supporting the consulting team in gathering, organising, entering, and analysing data using Excel spreadsheets for client projects.
Responsibilities
* Complete anti-money laundering checks, setting up policies, client engagement, drafting of quote requests, and draft renewal reports
* New Business – setting up client records and New Business reports
* Deliver analytical support to the Consulting team and clients in line with MMB’s targets
* Build strong working relationships with the Consulting Team, Clients, and Providers to ensure the best service for our clients
What you need to have
* Ability to prioritise and handle multiple tasks in a demanding work environment
* Excellent communication skills and previous experience of managing stakeholders
* Strong administration, time management and organisational skills
* Experience of customer service
What makes you stand out
* Understanding of domestic and/or international Employee Benefits and Financial Services Industry
* Effective client focus and a willing attitude to work proactively within a team
Why join our team
* We help you be your best through professional development opportunities, interesting work and supportive leaders
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
About Mercer and Marsh McLennan
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit mercer.com, or follow on LinkedIn and X.
Diversity, Equity & Inclusion
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer and provide reasonable adjustments in accordance with applicable law to any candidate with a disability throughout the recruitment process. If you require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Additional details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Administrative
* Industries: Insurance and Business Consulting and Services
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