Overview
Under the direction of the Director of Public Safety or their designee, the Public Safety Officer performs duties to ensure the safety and security on the campus for students, staff, faculty and visitors. Applies crime risk and safety hazard prevention techniques, methods, practices, and enforces College policies and procedures. Public Safety Officers monitor the security of the buildings and surrounding areas of the campus. They may also serve as liaison between external law enforcement agencies and the campus community.
Responsibilities
* Patrols and secures campus grounds and facilities by vehicle and foot. Assists in the protection of life and property on campus. Examines doors, windows, gates, roadways, and lighting to ensure security.
* Investigates and submits reports concerning criminal offenses committed on the campus. Prepares written reports as required. Completes and maintains records of daily activities including a Communication Log sheet with calls for service and building checks.
* Monitors and reports on a continual basis all conditions which may create security or safety hazards on the College property. Monitors the camera system to ensure there is no criminal activity at other parts of the campus.
* Contacts law enforcement, fire, or other public agencies as required. Assists public service representatives including fire, medical, and police with directions to emergency investigations.
* Enforces College and local laws, rules, ordinances, and regulations according to established procedures.
* Answers incoming calls to Public Safety and dispatches information by radio to officers. Provides information and directions to campus facilities, events, or other locations.
* Monitors campus traffic and parking; issue citations for violations.
* Provides crowd and traffic control for special events on and off campus.
* Responds to complaints from the campus community and assists parties to resolve issues as appropriate.
* Respond and perform access control duties including securing and/or unlocking academic buildings for faculty, staff and students
* Respond to fire, smoke detector, and security alarms
* Provide safety escorts
* Fill front desk assignments
* Answer calls for service
* Receive and fill out property receipts for lost and found items
* May provide first responder support for fires and/or first aid needs.
* Other duties as assigned
Work Environment & Physical Demands
* This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, forced overtime, and in a state of emergency
* Must be able to: sit or stand for long periods of time; walk, run, climb, bend, stoop and lift weights proportionate with need to perform medical assistance; wear a uniform and equipment, and operate a motor vehicle
* Lifting, pulling, or pushing heavy objects up to 30 lbs.
* Prolonged periods of sitting, standing, walking
* Bending at the waist, kneeling or crouching
* Must be able to traverse all types of terrain including up and down hills, and on off road uneven surfaces
Environment
* Indoor and outdoor environment. Seasonal heat and cold or adverse weather conditions
* May be exposed to uncomfortable work spaces such as darkness or poor lighting, dirt/dust, fumes/odors, isolation, mechanical or traffic hazards.
* May be exposed to unpleasant social situations or hostile community response
* Must remain calm and be able to deescalate volatile situations
* Driving a vehicle to conduct work
Skills/Abilities
* Read, write and speak English fluently
* Willing to work varying shifts and flexible hours, including weekends and holidays
* Solid communication and interpersonal skills
* Must be customer service oriented.
* Detect problems and report accurate information to appropriate staff
* React in an emergency and make sound, rational decisions.
* Work in high stress, confrontational or hostile environments
* Solid critical things and problem-solving skills
* Work in crews or independently
* Understand and follow directions and complete work assignments on schedule
* Understand and follow oral and written instructions
* Take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
Education And Training
* High school diploma or GED
* At least 1 year of directly related experience which may include directly related certification or practicum training
* Must have a valid driver's license and safe driving record.
* Must have CPR and First Aid certification within 6 months of hire
* Will be required to pass a comprehensive background check and drug screening.
This position description is not intended to contain a comprehensive list of activities, duties, or responsibilities. Additional duties may be assigned based on business operational needs.
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