Role: Service ManagerSalary: (up to) £50,000Location: Remote Join a tech consultancy offering an industry leading service ensuring their customers get the most out of agile and DevOps methodologies. As well as being at the forefront of technology, they have been voted one of the UKs best small companies to work for! In this role you will be responsible for the overall customer service management ensuring a smooth transition towards their next-level software development. This company are rated so highly by customers and employees due to their mindset towards continuous incremental improvement which is reflected throughout the business. You will work with the Managed Services, Cloud and Application Teams to understand usage and find innovative ways to further improve an already industry leading service. Key Requirements1 year of experience in the Service Manager roleSC cleared (SC clearable candidates may be considered) Background in customer service with a commitment to delivering high-quality experiencesProficiency in delivering engaging presentationsWillingness to drive service quality enhancements and process improvements collaborativelyAbility to work autonomously with focus and determinationWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.