Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
At a Glance
* Contract Type: Permanent
* Location: Bracknell
* Salary Range: £20,389.00 - 22,500.00 per annum
* Partnership Level: 10
* Hours: 7:00am - 2:30pm, 5 days a week, Monday to Friday. Based in Taylor House and West Warehouse
Job Requirements
We are seeking a Hospitality Assistant to join our team at the John Lewis Partnership. The role involves working within a busy catering team to uphold high standards in service, presentation, operation, and food hygiene. The ideal candidate will have a passion for food service and be motivated to meet sales and cost targets.
Key Responsibilities (including but not limited to):
* Take delivery of food stock and distribute as required.
* Heavy lifting and safe handling of food products and ingredients.
* Stock rotation and storage management.
* Manage waste disposal with regard to health & safety and environmental impacts.
* Assist in basic food preparation.
* Manage waste, recycling, and cleanliness of kitchen areas.
* Wash pots, pans, and utensils.
* Maintain cleanliness and organization in kitchen areas.
* Provide excellent customer service and promote products.
* Act as a brand ambassador, delivering outstanding customer experiences.
* Monitor and reduce wastage through proper ordering and record keeping.
* Replenish counters and coffee stations to standard.
* Handle customer queries and complaints effectively.
* Ensure compliance with catering policies, legislation, and health & safety regulations.
* Perform due diligence checks and maintain accurate records.
* Ensure vending machines are replenished and operational.
* Maintain food safety standards.
Essential Skills:
* Food Safety Level 2 (or willing to undertake training)
* Experience in PDRs/canteens or hospitality
* Ability to demonstrate initiative
Desirable Skills:
* Food Safety Level 3
Benefits:
* Full-time role with 22 days holiday plus public and bank holidays
* Work-life balance with flexible working options and parental leave policies
* Defined contribution pension scheme with matching contributions
* Partnership discounts in store and online
* Cycle to work scheme
* Access to exclusive hotel stays after three months
* More benefits details at https://www.jlpjobs.com/about/benefits/
Next Steps:
* Complete the application form with CV upload and questions. Refresh the page as needed.
* Successful applicants will likely have a first-stage interview.
* Notify us of any adjustments needed for the recruitment process.
* Early applications are encouraged as roles may close early due to high volume.
For internal applicants, see the full job outline here (internal only).
Internal use only: #LI-JLPWTR, #LI-HYBRID, #LI-HEADOFFICE
37.5 hours per week, Monday to Friday, 7:00am - 2:30pm.
The Partnership
We’re the UK’s largest employee-owned business, driven to build a happier world through our brands, John Lewis and Waitrose. We focus on being excellent at retail, innovating, and diversifying. As Partners, we share ownership and responsibility, working together with kindness and respect, embracing diversity, and fostering a thriving environment.
Note: Some roles require pre-employment vetting, including DBS checks and financial probity checks. We support flexible working arrangements; discuss options during your interview.
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