Business Systems Specialist
Initial 3 month contract
Derby (2 days per week in the office)
£550 per day (Inside IR35)
* Develop and maintain effective working relationships with all internal and external stakeholders, working in a positive and collaborative manner, providing relevant and timely updates, ensuring all parties understand the Business’s interests, and that efficient solutions are in place to meet the needs of the business.
* Conduct and provide feedback/actions plans following regular reviews of product roadmaps (including futureproofing), driving technical standards and meeting the latest IT and data security standards.
* Responsible for delivering system transformation as part of BAU & Projects.
* Gather technical requirements into new Business proforma to support new IT requirements reviews.
* Overseeing the release of enhancements to existing applications and solutions, undertaking the configuring and testing where appropriate.
* Document business requirements for systems, including support, resilience, business continuity, disaster recovery, and ensure suppliers meet these service levels. Maintaining a portfolio of IT Systems data maps and architecture diagrams showing business systems integrations and dependencies.
* Delivering support to existing business users, investigating and resolving application issues and queries. Prioritising requests in accordance with agreed criteria and with reference to the Service Desk SLA’s.
* Deliver the agreed IT/Business solution designs, ensuring implementation meets or exceeds business commitments. Produce and support the execution of technical implementation plans, and manage the introduction of new business systems.
* Work with the IT Business Partners and Project Managers to identify and mitigate technical project risks and resolve issues.
* Translation of design outputs into BAU materials for project handover, including full service transition into IT support
* Collaborating with stakeholders & functional leads in identifying and proposing new applications, application system changes, better uses, enhancements & developments, and/or extending use of existing systems in line with the Business System Roadmap and IT Digital Plan.
* Support the delivery of IT Business System change and assist with the production of technical run books that will be executed by the IT Infrastructure and Service delivery teams.
* The above list is not exhaustive, and on occasion, the role may need to undertake other reasonable requests as required by their line manager, in line with grade and competence
* All colleagues have a responsibility and accountability to ensure that their day-to-day activities support our commitments under the Sustainability Policy Statement and relevant management systems (e.g. ISO14001 or ISO50001); and to act in a sustainable manner and minimise impact on the environment.
* All colleagues have a responsibility to uphold and exemplify the highest standards of professionalism and dignity in the workplace, ensuring alignment with business values and vision and policies as an inclusive employer.