Job Description
Residential Building Manager – Premium BTR Development, London
Salary: Up to £60,000
Hours: Monday to Friday, 8:30am–5:30pm
Location: East London
Macdonald and Company are partnered with a leading real estate group to appoint a Residential Building Manager to oversee the day-to-day running of a flagship Build to Rent (BTR) development in East London.
Are you passionate about delivering best-in-class service and creating exceptional living experiences? You’ll play a central role in ensuring this high-end residential community operates smoothly, safely, and with the highest standards of customer care. Reporting to the General Manager, you’ll be the go-to person for residents, leading on everything from building operations and resident engagement to health & safety compliance and service delivery.
What You'll Be Doing:
Resident Experience & Community Management
1. Be the first point of contact for residents, responding to queries, resolving issues, and fostering a warm, professional environment
2. Organise quarterly resident meetings and deliver building safety engagement strategies
3. Collaborate with internal teams to support tenant engagement, retention, and satisfaction<...