The Company: Established for over 25 years, this established contractor continues to experience of period of sustained growth. With a belief that their staff are their greatest asset, they have a reputation developing their staff which is demonstrated by their staff retention. As the business continues to grow, we are now looking to add a talented Service Operations Specialist to the Service Operations Team to further enhance the service delivery side of the business. Pay and Benefits: Salary: Upto £28,000 Bonus: 10% Hours: 37.5 per week (Monday to Friday) Holidays: 22 rising with service Benefits: pension; health care and death in service This is a permanant, office based role The Job: Working as an integral part of the Service Team, you will be responsible for the smooth running of your service patch; this will include: * Providing exceptional customer service to customers * Managing quotes * Problem solving and dealing with queries * Working closely with internal customers * Keeping internal and external systems updated. About You: You will already be working as a service-related environment, preferably within an engineering related business; along with an outgoing personality, you will also need: * Able to work under pressure * Capable of taking ownership from start to finish * Be confident and used to working in a very busy, often challenging environment * Have strong IT skills and be confident with Excel This role would suit: Customer Service; Debt Collection; Resourcer; Recruitment Consultant; Service Coordinator; Account Manager; Service Delivery Your Privacy: GDPR: We are committed to protecting your personal data and respecting your privacy; therefore, we will not submit your CV to any prospective employer without your prior consent. You also have the right to object to the use of your personal data at any time