Overview
Working within the Regional Hub, you will be targeted to drive Meetings revenue into the hotels and manage bookings from enquiry to conversion to follow up. This will be achieved through proactive sales activity, delivering planned revenue targets and gaining competitive advantage for your named hotels. A key focus is on customer relationships, maximising all revenue opportunities and attention to detail. Your aim is to achieve and exceed Meetings revenue in the hotels you look after and sell the white space for each hotel for meetings all year round, while aiming to increase market share of the business and clients you look after. You will have expert knowledge of your hotels, but general knowledge of others. CSales Regional Hub Executives are expected to employ an organised, planned and people-centric approach to driving new meetings and building on existing meetings revenues. The role is measured through key sales metrics and KPIs including monthly revenue and opportunity reporting displayed around The Hub.
Responsibilities
* Represent the hotel brand as the face of the property with excellent communication skills to interact with clients, vendors, and hotel staff; communicate effectively in writing and verbally and demonstrate strong interpersonal abilities.
* Maintain strong organisational skills to manage multiple tasks, priorities, and schedules; exhibit attention to detail and the ability to manage budgets and timelines.
* Provide outstanding customer service to guests, anticipate client needs, deliver high-quality service, and resolve issues quickly and effectively.
* Apply knowledge of event planning, including logistics, catering, audio-visual equipment, and related details; stay updated on trends in event planning and hospitality.
* Demonstrate flexibility to handle unexpected changes or last-minute requests, think on your feet, and quickly devise solutions.
Profile
Most importantly, you should be passionate about providing an exceptional guest experience and aligning with our brand standards.
About Aimbridge
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We connect great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and more. We value the diversity of our people and locations and pursue a "people first" approach to business. The Aimbridge experience is distinctive. We recognise that people are the heart of our business and are committed to representing our global community and offering everyone "A Place to Grow". If you share this, click apply today to join our inclusive team shaping the future of hospitality.
Jupiter Hotels Ltd - Sales & Marketing (North England) Hub
Mercure Leeds Parkway Hotel, Otley Road, Leeds, West Yorkshire, LS16 8AG
Benefits
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio-wide - Staff rates and up to 50% discount on food & beverage and spa
* Access to Stream - Stream up to 40% pay as it is earned and set automated savings to support financial wellbeing
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Staff meals on duty
* Free staff parking
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