Dyson offers a unique opportunity for skilled individuals to invent, design, and develop market-leading products for the global market. By working in our world-class research, design, and development (RDD) department, professionals have the chance to collaborate with leading technical specialists and highly motivated creative teams to create products that align with our vision of being truly different and better.
About the role
The Retail Operations Executive will play a key role in delivering the operational requirements of the wider retail team. They will provide effective administrative and technical support to optimize daily retail operations of frontline store locations, focusing on inventory, compliance, and procedural aspects across the retail estate.
Key responsibilities include managing open orders, stock counts, vendor invoicing, and POS systems, as well as overseeing budget adherence and performance metrics.
Handle invoice processing and follow-up of approvals.
Ensure timely and accurate creation and management of Purchase Orders.
Track and monitor Non-PO Vendor payments to ensure prompt payments.
Inventory Management:
* Complete daily resolution of Open Orders
* Oversee stock counts, adjustments, and overall inventory accuracy in collaboration with store teams
* Lead stock replenishment efforts and identify trends to minimize stock discrepancies
Escalation and Support for Store Issues:
* Act as point of escalation for major store issues, including equipment malfunctions and urgent maintenance requirements
* Support EVA Point of Sale (POS) operations, manage promotions, and coordinate assortment planning
* Perform regular checks on Adyen and Payment Entry Device (PED) systems to ensure compliance and operational efficiency
P&L Support:
* Support Finance team in compiling data for P&L statements, ensuring accurate financial reporting from retail operations
Other Operational Support:
* Assist with travel and accommodation bookings through preferred supplier BCD
* Provide logistical support for retail inductions, including booking resources (catering, travel, rooms, equipment)
* Support team with raising sample orders
About you
Experience: 2+ years in an operational role, preferably in retail or stock control.
Essential Skills: Proficiency in inventory management systems (SAP Ariba, SAP S/4 HANA, SAP Fiori), POS software (EVA POS preferred), and Microsoft Excel.
Competencies: Excellent organizational skills, analytical thinking, attention to detail, proactive problem-solving, and professional escalation handling.
Financial Acumen: Strong understanding of budgeting, forecasting, and P&L management.
Operational Efficiency: Ability to streamline processes, manage multiple schedules, and ensure compliance.
Communication & Leadership: Strong interpersonal skills to effectively communicate and liaise with cross-functional teams.
Benefits include performance bonuses, discounts on Dyson products, additional holidays, and lifestyle and health perks such as free travel, on-site amenities, private medical insurance, and wellness programs.
Dyson is an equal opportunity employer. We value diversity and welcome applications from all backgrounds. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other protected characteristics.
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