Overview
Join to apply for the Fleet Delivery Specialist role at Renault Trucks.
Salary: Competitive & Annual Company Bonus
Location: Warwick – Hybrid working (60% office-based)
Travel: Occasional UK travel to customers, suppliers, and dealers
At Renault Trucks UK, we lead the way in commercial vehicle innovation and reliability. Our award-winning E-Tech electric trucks are setting new standards for sustainable transport across the country, helping businesses reduce emissions while keeping essential industries moving. We are proud to have received a 4-star rating in the Fleet Safety Awards, recognizing our dedication to safety and quality. We deliver progress, performance, and peace of mind for our customers.
What You Will Do
* Lead the end-to-end order-to-delivery process, ensuring every vehicle meets customer specifications and is delivered on time
* Ensure accurate vehicle specifications by liaising closely with Key Account Managers and the Technical Department
* Proactively identify and resolve challenges, ensuring smooth delivery schedules and customer satisfaction
* Ensure compliance with tender conditions, delivery agreements, legal requirements, and company policies
* Monitor and manage factory and bodybuilder delivery schedules, providing solutions to any deviations to meet customer expectations
* Track and manage supplier and customer payments, supporting cash flow and mitigating risk
* Support continuous improvement initiatives, challenging existing processes and suggesting ways to enhance efficiency and service quality
Every decision you make will directly contribute to delivering an outstanding experience for our customers, reinforcing Renault Trucks’ reputation for excellence.
What We Offer
* Pension scheme: Matched up to 7% of your salary, including death in service cover.
* Medical Insurance: Medical insurance coverage provided by Bupa.
* Employee Assistance Programme: Wellness, mindfulness, and counselling services to support your well-being.
* Generous holiday allowance: 25 days, increasing to 30 days with length of service, plus bank holidays.
* Exclusive discounts on a range of purchases through MyActiveDiscounts and MyGymDiscounts.
* Enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, and 5-week paternity leave.
For more details regarding our benefits, please follow the link: volvo-employee-benefits-document.pdf (volvogroup.com)
Who Are You?
* You’re a natural relationship builder, personable and approachable, able to build and maintain strong, long-term relationships across a diverse range of stakeholders, including customers, dealers and suppliers.
* You thrive under pressure, remain calm in complex situations and have the confidence to resolve challenges head-on.
Requirements
* Demonstrates strong customer focus with a proactive and solution-oriented mindset
* Possesses excellent negotiation and influencing skills to drive projects forward effectively
* Proficient in IT systems, including Excel and SAP
* Valid UK driving licence
* Solid commercial awareness and a clear understanding of customer requirements
* Clear and confident communication at all levels, internally and externally
* Methodical, organized, and detail-oriented approach
* Collaborative team player with a commitment to continuous improvement
Who Will You Work With?
This role sits within the busy and fast-paced Sales Order Processing team. You’ll join a small, friendly group with a supportive and collaborative culture, with potential to help new colleagues succeed. The team includes two Fleet Delivery Specialists and two Dealer & Fleet Sales Support, reporting to the SOP Logistics & Inventory Manager. You’ll work closely with the Sales Team, Key Account Managers, and bodybuilders to deliver for our fleet customers.
Ready to Apply?
If you’re excited by the idea of being the vital link between our business and our fleet customers, we want to hear from you. Apply today!
Or do you know someone who would be perfect for this role?
All Volvo Group adverts are open for a minimum of 10 working days from posting date. We value your data privacy and do not accept applications via mail.
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