Position: CCTV Operator
Working hours: Following the shift pattern of 2 days (7am7pm), 2 nights (7pm-7am) and 4 off
Contract: Permanent & Full Time
What you will do
In this role, you will analyze CCTV footage from customers' premises and take appropriate action. You will handle incoming calls from internal and external customers, ensuring all interactions are polite and professional. Accurate recording of all events on the company database is essential, as well as maintaining the customer database. Any complaints or enquiries that you cannot resolve will need to be escalated to your Supervisor or Team Leader. This is an office-based position across two sites in Manchester: Salford Quays and Cheetham Hill - working on a 4-on, 4-off shift pattern.
What we offer
Competitive Salary:Reflecting your skills and experience.
Flexible Leave Entitlement: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked.
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
Comprehensive Benefits:Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts:With high street brands, cycle-to-work scheme, and discounts on Johnson Co...