Travel Sales & Admin Executive - Homebased / West Midlands
Salary and benefits Up to £26,000 plus commission & benefits Contract length Permanent, Full time Locations Home-based, Warwickshire, West Midlands, Birmingham, Coventry, Worcestershire, Redditch, Worcester
Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
They’re now looking for a Travel Sales & Admin Executive to join their team in a fully homebased role and will consider candidates with operations, admin, sales or customer service gained within the travel sector and ideally based within the West Midlands.
An indepth knowledge of Turkey is essential for the role, ideally along with personal travel experience to the region.
In return, they can offer a salary up to £26k, plus commission and benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. Full or part-time hours are available, within the hours of Mon - Fri 9am - 5.30pm, with occasional Saturdays.
If this role is of interest to you, please press the apply online button now!
Role of Travel Sales & Admin Executive:
1. Work closely with the Sales Manager, offering a flexible approach and assistance with a variety of tasks.
2. Deal with inbound travel enquiries efficiently.
3. Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
4. Once all items are confirmed, send the final confirmation to the client.
5. Verify that deposits have been charged and accurately entered on the system.
6. Monitor upcoming departures and follow up with clients who have outstanding balances.
7. Email travel documents to clients.
8. Manage necessary back-office paperwork.
9. Monitor and coordinate weekly administrative tasks.
10. Assist clients in resolving any overseas problems efficiently and promptly.
Skills required for the role:
11. Previous, recent travel industry experience - essential
12. Knowledge of Turkey as a holiday destination and ideally, Gulet / Small Ship cruising
13. Strong administration and customer service skills
14. Highly organised with a keen eye for detail
15. Diligent, reliable & excellent communicator
16. Able to work effectively with autonomy & as a team player
17. Willingness to attend overseas educational trips
If you’re interested in learning more about this Travel Sales & Admin Executive role, please press the apply online button now!