Business Analyst Telecoms Gibraltar Office based Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required. As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.Business Analyst Telecoms Gibraltar Office based Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required. As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation. What's on offer to you Exciting Telecoms company with growth plans Lots of new projects Working with the senior management team What You Will Be Doing Operationally maintain and continuously improve the functions within the business or technical domain Dimension in line with business requirements Apply best practices as defined by standardisation committees, industry bodies, and vendors Track vendors&x2019; technology evolutions and lifecycle Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company Business Process Analysis Analysing and optimizing business processes related to telecommunications services such as: Billing Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements Charging Online/Offline charging Ro / Rf interfaces, CDR processing examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1 Product lifecycle management Product introduction, Maturity, decline and end of life stages Provisioning New service activation, Service upgrades/downgrades, service suspension / termination, etc. Identifying areas for improvement and recommending solutions Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as: Concept to Market C2M Lead to cash L2C Trouble to resolution T2R What You Will Need to Succeed in This Role 5 years&x2019; experience in a Business Analyst role Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function middle to top of scale. An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist Be a generalist across all areas of technology, infrastructure, software and services within the technical function bottom to middle of scale ITIL / eTOM models Experience with Agile, Scrum Keywords: Business Analyst Gibraltar Agile Telecoms